Our Reports

Regular benchmark of market practices and sentiment conducted across the ASPIRE membership. Data is gathered from member companies ahead of our monthly Centre Heads Call and played back in aggregated form during the call.
Regular update on changes to Polish Labour Law. Published monthly in association with ASPIRE member, ZL Legal Services.
Bi-annual guide to the scope and maturity of Tech and Business Services processes delivered from Kraków. Conducted across the ASPIRE membership. In association with ASPIRE member, PwC. October 2022.
Definitive guide to the Kraków IT market. Produced in partnership with ASPIRE member, MOTIFE. May 2023.
ASPIRE Roundtable Report on pros and cons of multilocation as a response to new working practices. Produced in association with ASPIRE member ABB and the City of Łódź. June 2022.
ASPIRE Roundtable Report on hybrid working. Produced in association with ASPIRE member, JLL. June 2022.
ASPIRE Task Force Report. Essential checklist of items to consider in choosing,  implementing and communicating a Post-COVID work model. May 2021
Post-COVID Growth forecast for the Kraków Tech and Business sector. Data gathered from 50+ companies employing over 30,000 people in Kraków. May 2021.
Analysis of salary trends across the SSC, BPO and IT industry in Kraków. Includes profile of the market for languages. Produced in association with ASPIRE member, manaHR. April 2021.

Definitive guide to headcount across the Kraków Tech and Business Services Sector. Tracks the headcount of over 300 companies. Includes 12-month forecast. May 2019.

Skills needs of the shared services, BPO and IT sectors in Kraków matched against training provision. Produced in partnership with the Jagiellonian University and the City of Kraków. Sept 2012.

ASPIRE Task Force Report on Languages served by the Tech and Business Services Sector in Kraków, with detailed analysis of headcount according to language and 12- and 24-month forecasts for increases in language demand. 2010.

Market report on the Shared Services and BPO market in Kraków. First report of its kind in CEE. Produced in association with ASPIRE member, PwC. 2009.

Transport needs of the Tech and Business Services sector in Kraków. First report in CEE to identify the business services sector as a distinct form of FDI with distinct needs. Produced by South Poland Business Link, the organisation behind the foundation of ASPIRE. 2008.

Seminal report on intercultural communication in Business in Kraków. Produced in association with the British Council by South Poland Business Link, the organisation behind the foundation of ASPIRE. 2008.

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