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ASPIRE Brainstorm: Readiness of GBS for Generative AI

in partnership with Adaptive

April 11 @ 16:00 19:00

Dyson’s office in Unity Square One

Unity Centre, ul. A. Lubomirskiego 20, Kraków


The ASPIRE Brainstorm provides our Centre Heads community with the opportunity to brainstorm topics impacting the future of the industry.

On this occasion, our topic is Gen. AI and the state of readiness and expectations of Tech and GBS centres regarding the impact of Gen. AI.

Join your peers for a first opportunity to review the results of the 2024 Future of GBS Survey, our bi-annual survey of the GBS industry in CEE, which this year focusses on Gen. AI.  

To facilitate the session we are joined by GBS advisors Adaptive SAG, our partners in the Future of GBS Survey. 

We will use the session to take a deeper dive into the results, to share use cases, and to discuss challenges and opportunities which will then feed into the final report. Results will also include a special Kraków cut of the data.

We will end the session with drinks and light refreshments. 

Please note that this session is addressed to heads of centres and is by invitation only

Participation is free of charge.

The meeting is hosted at Dyson Business Services.


AGENDA

4.00 p.m. – 4:30 p.m.

Registration – please arrive in good time so we can start promptly

4.30 p.m.

Welcome and Introductions

  • Andrew Hallam, General Secretary, ASPIRE
  • Justyna Rak, Program Manager, Senior Consultant, Adaptive SAG
  • Agnieszka Kuźmicka, Global Dyson Business Services Director

4.40 p.m.

2024 Future of GBS Survey – The State of Readiness of GBS for Gen AI – presentation of results

  • Michał Ejchman, Principal Consultant, Adaptive; Research Lead, “The Future of GBS”

5.10 p.m.

Q&A – questions from the floor

5.20 p.m.

Work in groups – clarifying results, discussing what they mean for us, feedback to the room

6.00 p.m. – 7.00 p.m.

Drinks and light refreshments – opportunity for more informal conversation


REGISTRATION

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