Reports

  • Labour Law Update: Bonus Payments filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Bonus Payments
    Type: Newsletter
    Author: CDZ
    Date: April 2017
    Language: English
    Access: Open access
  • Why employees leave filter_hr filter_labourlaw filter_taxlabour
    Why employees leave
    Type: Newsletter
    Author: Antal
    Date: January 2017
    Language: English, Polish
    Access: Open access
  • Labour Law Update: Working on Sundays and Statutory Hol... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Working on Sundays and Statutory Holidays
    Type: Newsletter
    Author: CDZ
    Date: March 2017
    Language: English
    Access: Open access
  • Labour Law Update: Medical Examinations filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Medical Examinations
    Type: Newsletter
    Author: CDZ
    Date: February 2017
    Language: English
    Access: Open access
  • Business Services 2017 filter_hr filter_perfeng
    Business Services 2017
    Type: Report
    Author: Grafton Recruitment
    Date: January 2017
    Language: English
    Access: Open access
  • ASPIRE Salary Tracker Q2 2016 filter_hr filter_perfeng
    ASPIRE Salary Tracker Q2 2016
    Type: Report
    Author: ASPIRE/AG Test
    Date: July 2016
    Language: English
    Access: Open access
  • Labour Law Update: Employee Representatives filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Employee Representatives
    Type: Newsletter
    Author: CDZ
    Date: January 2017
    Language: English
    Access: Open access
  • Uwolnij sile motywacji filter_hr filter_perfeng
    Uwolnij sile motywacji
    Type: Report
    Author: Grafton Recruitment
    Date: December 2016
    Language: Polish
    Access: Open access
  • Kraków Office Market Report 2016 filter_realestate filter_officemarket
    Kraków Office Market Report 2016
    Type: Report
    Author: ASPIRE/Colliers International
    Date: November 2016
    Language: English
    Access: Open access
  • Labour Law update: Background checks filter_hr filter_labourlaw filter_taxlabour
    Labour Law update: Background checks
    Type: Newsletter
    Author: CDZ
    Date: November 2016
    Language: English
    Access: Open access
  • Legal Tuesday filter_hr filter_labourlaw filter_taxlabour
    Legal Tuesday
    Type: Newsletter
    Author: CDZ
    Date: November 2016
    Language: English
    Access: Open access
  • Labour Law Update: Employer Transformations filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Employer Transformations
    Type: Newsletter
    Author: CDZ
    Date: October 2016
    Language: English
    Access: Open access
  • Labour Law Update: Notice periods filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Notice periods
    Type: Newsletter
    Author: CDZ
    Date: September 2016
    Language: English
    Access: Open access
  • Employee Bonus Regulations filter_hr filter_labourlaw filter_taxlabour
    Employee Bonus Regulations
    Type: Newsletter
    Author: CDZ
    Date: July 2016
    Language: English
    Access: Open access
  • Labour Law Update: Planned Labour Law Amendments filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Planned Labour Law Amendments
    Type: Newsletter
    Author: CDZ
    Date: June 2016
    Language: English
    Access: Open access
  • Presentations from ASPIRE meeting about WYD filter_krakow filter_transport
    Presentations from ASPIRE meeting about WYD
    Type: Report
    Author: WYD Organising Committee / City of Kraków
    Date: April 2016
    Language: English, Polish
    Access: Open access
  • Legal update: Special Act on the organisation of World ...
    Legal update: Special Act on the organisation of World Youth Day
    Type: Newsletter
    Author: CDZ
    Date: April 2016
    Language: English
    Access: Open access
  • Labour Law Update: Copyrights to works filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Copyrights to works
    Type: Newsletter
    Author: CDZ
    Date: March 2016
    Language: English
    Access: Open access
  • Kraków: New capital for Central Europe filter_marketinfo filter_global
    Kraków: New capital for Central Europe
    Type: Report
    Author: PwC
    Date: February 2016
    Language: Polish
    Access: Open access
  • Labour Law Update: Your Boss will check how you use you... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Your Boss will check how you use your phone and laptop
    Type: Newsletter
    Author: CDZ
    Date: February 2016
    Language: English
    Access: Open access
  • Certified GBS Professionals Programme filter_realestate
    Certified GBS Professionals Programme
    Type: Report
    Author: The Hackett Group/Cima
    Date: January 2016
    Language: English
    Access: Open access
  • World-Class GBS – overview and trends filter_realestate
    World-Class GBS – overview and trends
    Type: Report
    Author: ASPIRE/The Hackett Group
    Date: January 2016
    Language: English
    Access: Open access
  • Labour Law Update: Background checks at the edge of the... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Update: Background checks at the edge of the law
    Type: Newsletter
    Author: CDZ
    Date: January 2016
    Language: English
    Access: Open access
  • Building a partnership for success filter_krakow filter_transport
    Building a partnership for success
    Type: Report
    Author: ASPIRE / City of Krakow
    Date: December 2015
    Language: English
    Access: Open access
  • ASPIRE Headcount Tracker 2015 filter_realestate filter_officemarket
    ASPIRE Headcount Tracker 2015
    Type: Report
    Author: ASPIRE
    Date: December 2015
    Language: English
    Access: Open access
  • Labour Law Review: Employee data transfers to the US &#... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Employee data transfers to the US – illegal?
    Type: Newsletter
    Author: CDZ
    Date: December 2015
    Language: English
    Access: Open access
  • Kraków Office Market November 2015 filter_realestate filter_officemarket
    Kraków Office Market November 2015
    Type: Report
    Author: ASPIRE/Colliers International
    Date: November 2015
    Language: English
    Access: Open access
  • Labour Law Review: Can an employer inform a bank about ... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Can an employer inform a bank about an employee’s salary over the phone?
    Type: Newsletter
    Author: CDZ
    Date: November 2015
    Language: English
    Access: Open access
  • Labour Law Review: When must the employer grant leave ... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: When must the employer grant leave to employees?
    Type: Newsletter
    Author: CDZ
    Date: October 2015
    Language: English
    Access: Open access
  • Labour Law Review: Checks on Employees filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Checks on Employees
    Type: Newsletter
    Author: CDZ
    Date: September 2015
    Language: English
    Access: Open access
  • Labour Law Review: Term Employment Contracts Remodeled filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Term Employment Contracts Remodeled
    Type: Newsletter
    Author: CDZ
    Date: July 2015
    Language: English
    Access: Open access
  • Kraków Office Market March 2015 filter_realestate filter_officemarket
    Kraków Office Market March 2015
    Type: Report
    Author: ASPIRE/Colliers International
    Date: March 2015
    Language: English
    Access: Open access
  • Innovating Talent Management – Acquiring, managin... filter_sal filter_saltechnology
    Innovating Talent Management – Acquiring, managing, retaining, engaging
    Type: Report
    Author: ASPIRE, Lumesse
    Date: February 2015
    Language: English
    Access: Open access
  • Labour Law Review: Parental Leave filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Parental Leave
    Type: Newsletter
    Author: CDZ
    Date: January 2015
    Language: English
    Access: Open access
  • Aspire Breakfast: How are Shared Services Centres perfo... filter_ci
    Aspire Breakfast: How are Shared Services Centres performing today?
    Type: Slide deck
    Author: Tim Woodhouse
    Date: October 2014
    Language: English
    Access: Open access
  • Labour Law Review: Medical Packages filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Medical Packages
    Type: Newsletter
    Author: CDZ
    Date: October 2014
    Language: English
    Access: Open access
  • Living without Paper – Amer Sports case study filter_ciprocessim
    Living without Paper – Amer Sports case study
    Type: Slide deck
    Author: Amer Sports
    Date: July 2014
    Language: English
    Access: Open access
  • Living without Paper – introducing Iron Mountain filter_ciprocessim
    Living without Paper – introducing Iron Mountain
    Type: Slide deck
    Author: Iron Mountain
    Date: July 2014
    Language: English
    Access: Open access
  • Labour Law Review: Smoking at work filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Smoking at work
    Type: Newsletter
    Author: CDZ
    Date: July 2014
    Language: English
    Access: Open access
  • Labour Law Review: Non-competition agreements filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Non-competition agreements
    Type: Newsletter
    Author: CDZ
    Date: June 2014
    Language: English
    Access: Open access
  • Labour Law Review: Is It Legal for Employers to Use De... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Is It Legal for Employers to Use Detective Services?
    Type: Newsletter
    Author: CDZ
    Date: June 2014
    Language: English
    Access: Open access
  • Labour Law Review: Planning Ahead for Holiday Leave filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Planning Ahead for Holiday Leave
    Type: Newsletter
    Author: CDZ
    Date: May 2014
    Language: English
    Access: Open access
  • Marketbeat Poland – Spring 2014 filter_realestate filter_officemarket
    Marketbeat Poland – Spring 2014
    Type: Report
    Author: Cushman & Wakefield
    Date: March 2014
    Language: English
    Access: Open access
  • Made in Kraków – building a cross-sector partner... filter_krakow
    Made in Kraków – building a cross-sector partnership for prosperity
    Type: Slide Deck
    Author: ASPIRE
    Date: February 2014
    Language: English
    Access: Open access
  • Made in Kraków – partnerstwo dla rozwoju Miasta ... filter_krakow
    Made in Kraków – partnerstwo dla rozwoju Miasta Krakowa w kontekście branży usług
    Type: prezentacja (PDF)
    Author: ASPIRE
    Date: Luty 2014
    Language: Polish
    Access: Open access
  • Labour Law Review: What employers must remember at the ... filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: What employers must remember at the year’s start
    Type: Newsletter
    Author: CDZ
    Date: January 2014
    Language: English
    Access: Open access
  • Labour Law Review: Discrimination in the workplace filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Discrimination in the workplace
    Type: Newsletter
    Author: CDZ
    Date: December 2013
    Language: English
    Access: Open access
  • BPO / SSC Office Market Overview filter_realestate filter_officemarket
    BPO / SSC Office Market Overview
    Type: Report
    Author: ASPIRE/Colliers International
    Date: December 2013
    Language: English
    Access: Open access
  • Labour Law Review: Working off an absence from work filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review: Working off an absence from work
    Type: Newsletter
    Author: CDZ
    Date: November 2013
    Language: English
    Access: Open access
  • Labour Law Review – Workforce representatives filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Workforce representatives
    Type: Newsletter
    Author: CDZ
    Date: October 2013
    Language: English
    Access: Open access
  • Application of workplace strategy in Poland filter_realestate filter_facilitiesman
    Application of workplace strategy in Poland
    Type: Slide deck
    Author: CBRE
    Date: October 2013
    Language: English
    Access: Open access
  • What’s next in the Kraków Office market? filter_realestate filter_officemarket
    What’s next in the Kraków Office market?
    Type: Slide deck
    Author: CBRE
    Date: October 2013
    Language: English
    Access: Open access
  • Kraków…because the world isn’t flat! filter_marketinfo filter_krakow
    Kraków…because the world isn’t flat!
    Type: Slide deck
    Author: ASPIRE
    Date: June 2013
    Language: English
    Access: Centre Heads
  • Labour Law Review – Childcare Leave filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Childcare Leave
    Type: Newsletter
    Author: CDZ
    Date: October 2013
    Language: English
    Access: Open access
  • Labour Law Review – Maternity Benefits filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Maternity Benefits
    Type: Newsletter
    Author: CDZ
    Date: September 2013
    Language: English
    Access: Open access
  • Labour Law Review – Unused vacation days filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Unused vacation days
    Type: Newsletter
    Author: CDZ
    Date: September 2013
    Language: English
    Access: Open access
  • Labour Law Review – Flexible Work Time filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Flexible Work Time
    Type: Newsletter
    Author: CDZ
    Date: August 2013
    Language: English
    Access: Open access
  • Labour Law Review – Maternity Leave filter_hr filter_labourlaw filter_taxlabour
    Labour Law Review – Maternity Leave
    Type: Newsletter
    Author: CDZ
    Date: August 2013
    Language: English
    Access: Open access
  • Page Personnel 2013 BPO/SSC salary survey filter_hr filter_compsandbens
    Page Personnel 2013 BPO/SSC salary survey
    Type: Report
    Author: Page Personnel
    Date: June 2013
    Language: English
    Access: Open access
  • AG Test 2013 BPO/SSC Salary Survey – report for A... filter_hr filter_compsandbens
    AG Test 2013 BPO/SSC Salary Survey – report for ASPIRE on selected positions
    Type: Report
    Author: AG Test
    Date: Autumn 2012
    Language: English
    Access: Centre Heads, HR
  • Employment law – what employers need to know abou... filter_hr filter_labourlaw filter_taxlabour
    Employment law – what employers need to know about employees claims
    Type: Slide deck
    Author: Wardyński & Partners
    Date: April 2013
    Language: English
    Access: HR, Centre Heads
  • Kraków Office Market Update, H2 2012 filter_realestate filter_officemarket
    Kraków Office Market Update, H2 2012
    Type: Report
    Author: ASPIRE/Colliers International
    Date: April 2013
    Language: English
    Access: Open access
  • What SSC/BPO professionals are thinking filter_hr filter_labourmarket
    What SSC/BPO professionals are thinking
    Type: Report
    Author: Antal International
    Date: December 2012
    Language: English
    Access: Open access
  • What Tenants can expect from Facilities Managers filter_realestate filter_facilitiesman
    What Tenants can expect from Facilities Managers
    Type: Slide deck
    Author: Knight Frank
    Date: December 2012
    Language: English
    Access: Open access
  • Outsourcing Poland 2012 filter_marketinfo filter_poland
    Outsourcing Poland 2012
    Type: Directory
    Author: Biznes Polska
    Date: July 2012
    Language: English
    Access: Open access
  • Poland as the destination for shared services centres filter_marketinfo filter_poland
    Poland as the destination for shared services centres
    Type: Report
    Author: KPMG
    Date: August 2009
    Language: English
    Access: Open access
  • Offshoring & Outsourcing to CEE – Overview o... filter_global filter_marketr
    Offshoring & Outsourcing to CEE – Overview of GBS trends and their impact on the CEE region
    Type: Video Presentation & slide deck
    Author: Tom Bangemann, Hackett Group
    Date: May 2013
    Language: English
    Access: Open access
  • Offshoring vision, strategy & trends filter_global filter_marketinfo
    Offshoring vision, strategy & trends
    Type: Video Presentation & slide deck
    Author: Rakesh Sangani, Proservartner
    Date: May 2013
    Language: English
    Access: Open access
  • Global to local – Outlook for the global, Europea... filter_global filter_marketinfo
    Global to local – Outlook for the global, European and Polish economy
    Type: Video Presentation & slide deck
    Author: Magdalena Polan, Goldman Sachs
    Date: May 2013
    Language: English
    Access: Open access
  • A Health Check of Shared Services, Outsourcing and IT i... filter_sal filter_salinnovation
    A Health Check of Shared Services, Outsourcing and IT in Poland
    Type: Video Presentation & slide deck
    Author: Prof. Ian Angell, LSE
    Date: May 2013
    Language: English
    Access: Open access
  • PwC Global SSC Survey filter_marketinfo filter_global
    PwC Global SSC Survey
    Type: Slide deck
    Author: Wolfgang Enders, PwC
    Date: May 2012
    Language: English
    Access: Open access
  • High Performance in the Heat of Battle filter_perfeng filter_sal
    High Performance in the Heat of Battle
    Type: Video presentation
    Author: General Roman Polko
    Date: May 2011
    Language: English
    Access: Open access
  • Role of Kraków Airport in the development of the city filter_transportinfr filter_transport
    Role of Kraków Airport in the development of the city
    Type: Slide deck
    Author: Krakow Airport
    Date: May 2011
    Language: English
    Access: Centre Heads
  • Missing Destinations – case studies filter_transportinfr filter_transport
    Missing Destinations – case studies
    Type: Slide deck
    Author: Krakow Airport
    Date: May 2011
    Language: English
    Access: Centre Heads
  • Kraków Airport Investment Plan 2007-2015 filter_transportinfr filter_transport
    Kraków Airport Investment Plan 2007-2015
    Type: Slide deck
    Author: Krakow Airport
    Date: May 2011
    Language: English
    Access: Centre Heads
  • Sector Skills Balance Sheet for the BPO, shared service... filter_hr filter_labourmarket
    Sector Skills Balance Sheet for the BPO, shared services and IT sector in Kraków – Executive Summary (in Polish)
    Type: Report
    Author: City of Kraków, Jagiellonian University & ASPIRE
    Date: October 2012
    Language: Polish
    Access: Open access
  • Sector Skills Balance Sheet for the BPO, shared service... filter_hr filter_labourmarket
    Sector Skills Balance Sheet for the BPO, shared services and IT sector in Kraków – Executive Summary
    Type: Report
    Author: City of Kraków, Jagiellonian University & ASPIRE
    Date: October 2012
    Language: English
    Access: Open access
  • Sector Skills Balance Sheet for the BPO, shared service... filter_hr filter_labourmarket
    Sector Skills Balance Sheet for the BPO, shared services and IT sector in Kraków (in Polish)
    Type: Report
    Author: City of Kraków, Jagiellonian University & ASPIRE
    Date: October 2012
    Language: Polish
    Access: Open access
  • Sector Skills Balance Sheet for the BPO, shared service... filter_hr filter_labourmarket
    Sector Skills Balance Sheet for the BPO, shared services and IT sector in Kraków
    Type: Report
    Author: City of Kraków, Jagiellonian University & ASPIRE
    Date: October 2012
    Language: English
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, June 2012
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: June 2012
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, December 2012
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: December 2012
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, December 2011
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: December 2011
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, December 2010
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: December 2010
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, December 2009
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: December 2009
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, December 2008
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: December 2008
    Language: Polish
    Access: Open access
  • Krakow Business Service Centres – Special Report,... filter_marketinfo filter_krakow
    Krakow Business Service Centres – Special Report, October 2007
    Type: Newspaper supplement
    Author: Gazeta Wyborcza, AG Test
    Date: October 2007
    Language: Polish
    Access: Open access
  • Candidates’ Market for professionals and managers filter_hr filter_labourmarket
    Candidates’ Market for professionals and managers
    Type: Report
    Author: Antal International
    Date: August 2013
    Language: English
    Access: Open access
  • How to develop KPIs that communicate value filter_ci filter_cikpis
    How to develop KPIs that communicate value
    Type: Slide deck
    Author: John Lyons, HEINEKEN; Tarun Chopra, Genpact
    Date: May 2013
    Language: English
    Access: Open access
  • Beating the odds filter_hr filter_perfeng filter_csrcases
    Beating the odds
    Type: Video Presentation & slide deck
    Author: David Stone
    Date: May 2013
    Language: English
    Access: Open access
  • Making your Mark – the importance of brand in a globa... filter_sal filter_salbrand
    Making your Mark – the importance of brand in a global economy
    Type: Video Presentation & slide deck
    Author: Wally Olins, Saffron Brand Consultants
    Date: May 2013
    Language: English
    Access: Open access
  • What makes World Class? – the importance of teams, go... filter_hr filter_perfeng
    What makes World Class? – the importance of teams, goal setting and reevaluating goals
    Type: Video Presentation & slide deck
    Author: Derek Redmond
    Date: May 2013
    Language: English
    Access: Open access
  • A bit about Brand filter_sal filter_salbrand
    A bit about Brand
    Type: Video Presentation & slide deck
    Author: Wally Olins, Saffron Brand Consultants
    Date: May 2013
    Language: English
    Access: Open access
  • Why Social Capital matters so much filter_sal filter_salcommunity
    Why Social Capital matters so much
    Type: Video Presentation & slide deck
    Author: Prof. Piotr Sztompka, Jagiellonian University
    Date: May 2013
    Language: English
    Access: Open access
  • Are there Synergies between multinationals and start up... filter_sal filter_saltechnology
    Are there Synergies between multinationals and start ups?
    Type: Slide deck
    Author: John Straw
    Date: May 2013
    Language: English
    Access: Open access
  • Local Law and Global Standards – Is Polish Labour Law... filter_hr filter_labourlaw filter_taxlabour
    Local Law and Global Standards – Is Polish Labour Law fit for purpose?
    Type: Slide deck
    Author: Piotr Golec, HireRight
    Date: May 2013
    Language: English
    Access: Open access
  • Working with students – collaborative tools for devel... filter_hr filter_labourmarket
    Working with students – collaborative tools for developing the talent pool
    Type: Slide deck
    Author: Jan Lewanowicz, ASPIRE
    Date: May 2013
    Language: English
    Access: Open access
  • How to meet the HR challenge of delivering higher value... filter_hr filter_perfeng
    How to meet the HR challenge of delivering higher value and specialist services
    Type: Slide deck
    Author: Darren Owens, ASPIRE
    Date: May 2013
    Language: English
    Access: Open access
  • Intelligent automation – next generation performance ... filter_ci filter_ciprocessim filter_citechnology
    Intelligent automation – next generation performance improvement in F&A
    Type: Slide deck
    Author: Jacek Pączek, Herbalife
    Date: May 2013
    Language: English
    Access: Open access
  • Summer is here – Is it time to get lean? filter_ci filter_cilean
    Summer is here – Is it time to get lean?
    Type: Slide deck
    Author: Paul Jasniach, PwC
    Date: May 2013
    Language: English
    Access: Open access
  • Here, there and everywhere – Economist Special Re... filter_sal
    Here, there and everywhere – Economist Special Report on Outsourcing
    Type: Article
    Author: Economist
    Date: January 2013
    Language: English
    Access: Open access
  • Inside Poland’s tech talent stronghold filter_industryvert filter_it
    Inside Poland’s tech talent stronghold
    Type: Article
    Author: Venture Village
    Date: January 2013
    Language: English
    Access: Open access
  • Turning Performance Measurement into Performance Manage... filter_ci
    Turning Performance Measurement into Performance Management
    Type: Slide deck
    Author: CEB Shared Services Roundtable
    Date: October 2012
    Language: English
    Access: Continuous Improvements, Centre Heads
  • Krakow’s Brain Gain filter_industryvert filter_it
    Krakow’s Brain Gain
    Type: Article
    Author: CS Monitor
    Date: November 2012
    Language: English
    Access: Open access
  • Kraków Office Market Update H1 2012 filter_realestate filter_officemarket
    Kraków Office Market Update H1 2012
    Type: Report
    Author: ASPIRE/Colliers International
    Date: September 2012
    Language: English
    Access: Open access
  • BPO/SSC in Małopolska 2012 Report filter_marketinfo filter_krakow
    BPO/SSC in Małopolska 2012 Report
    Type: Report
    Author: Business in Małopolska
    Date: August 2012
    Language: English
    Access: Open access
  • Acting Local, Winning Global 2012 – Conference Video filter_other
    Acting Local, Winning Global 2012 – Conference Video
    Type: Video
    Author: ASPIRE/Business in Małopolska
    Date: May 2012
    Language: English
    Access: Open access
  • Students 2day filter_hr filter_labourmarket
    Students 2day
    Type: Slide deck
    Author: Izabela Podstołak, AIESEC
    Date: May 2012
    Language: English
    Access: Open access
  • Building a culture of CSR filter_csr filter_csrindustrycol
    Building a culture of CSR
    Type: Slide deck
    Author: Marcin Tchorzewski, State Street Services
    Date: May 2012
    Language: English
    Access: Open access
  • How cities can attract Shared Services Centres investme... filter_other
    How cities can attract Shared Services Centres investments
    Type: Slide deck
    Author: Anna Wójt, PwC
    Date: May 2012
    Language: English
    Access: Open access
  • Leading across cultures filter_sal filter_salculture
    Leading across cultures
    Type: Slide deck
    Author: Fons Trompenaars, Trompenaars, Hampden-Turner
    Date: May 2012
    Language: English
    Access: Open access
  • IT tools in tax reporting in SSC BPO sector filter_ci filter_citechnology
    IT tools in tax reporting in SSC BPO sector
    Type: Slide deck
    Author: Michał Zwyrtek, PwC
    Date: May 2012
    Language: English
    Access: Open access
  • The Future of Finance and SSC filter_sal filter_finance
    The Future of Finance and SSC
    Type: Slide deck
    Author: Yoggi Thakker, CIMA
    Date: May 2012
    Language: English
    Access: Open access
  • Technology Trends filter_sal filter_saltechnology
    Technology Trends
    Type: Slide deck
    Author: Eoin McCoy, Lumesse
    Date: May 2012
    Language: English
    Access: Open access
  • Bring Your Own Device filter_sal filter_saltechnology
    Bring Your Own Device
    Type: Slide deck
    Author: Ramon Tancinco, Cisco Systems
    Date: May 2012
    Language: English
    Access: Open access
  • Great Training! – So What? filter_hr filter_learningd
    Great Training! – So What?
    Type: Slide deck
    Author: Jacek Pączek, Hitachi Data Systems & Joanna Cooper, Accent Corporate Training
    Date: May 2012
    Language: English
    Access: Open access
  • Benchmarking and building employee engagement filter_hr filter_perfeng
    Benchmarking and building employee engagement
    Type: Slide deck
    Author: Edward Stanoch, Aon Hewitt
    Date: May 2012
    Language: English
    Access: Open access
  • Perspectives for the Global Economy and the Impact of t... filter_marketinfo filter_global
    Perspectives for the Global Economy and the Impact of the Eurozone
    Type: Slide deck
    Author: Niall O’Leary, State Street Global Advisors
    Date: May 2012
    Language: English
    Access: Open access
  • Regional Office Markets filter_realestate filter_officemarket
    Regional Office Markets
    Type: Slide deck
    Author: CBRE
    Date: May 2012
    Language: English
    Access: Open access
  • Economizing Office Space filter_realestate filter_facilitiesman
    Economizing Office Space
    Type: Slide deck
    Author: Hadley Dean, Colliers International
    Date: May 2012
    Language: English
    Access: Open access
  • Global Trends In Shared Services And Outsourcing Strate... filter_marketinfo filter_global
    Global Trends In Shared Services And Outsourcing Strategy
    Type: Slide deck
    Author: Romek Lubaczewski, PwC
    Date: May 2012
    Language: English
    Access: Open access
  • Cities and Corporations Scale and Sustainability filter_sal filter_salbrand
    Cities and Corporations Scale and Sustainability
    Type: Slide deck
    Author: Ben Knapp, Saffron Brand Consultants
    Date: May 2012
    Language: English
    Access: Open access
  • Sourcing Succes in F&A Delivery filter_sal filter_finance
    Sourcing Succes in F&A Delivery
    Type: Slide deck
    Author: Tony Osude, ACCA
    Date: May 2012
    Language: English
    Access: Open access
  • Kraków Office Market Update H2 2011 filter_realestate filter_officemarket
    Kraków Office Market Update H2 2011
    Type: Report
    Author: ASPIRE/Colliers International
    Date: March 2012
    Language: English
    Access: Open access
  • Poland Office Destinations 2012 filter_realestate filter_officemarket
    Poland Office Destinations 2012
    Type: Report
    Author: CBRE
    Date: March 2012
    Language: English
    Access: Open access
  • Managers: Your Strongest (or Weakest) Link in Driving ... filter_hr filter_perfeng
    Managers: Your Strongest (or Weakest) Link in Driving Employee Engagement?
    Type: Report
    Author: Aon Hewitt
    Date: January 2012
    Language: English
    Access: Open access
  • Office Market in Krakow Q3 2011 filter_realestate filter_officemarket
    Office Market in Krakow Q3 2011
    Type: Report
    Author: Knight Frank
    Date: December 2011
    Language: English
    Access: Open access
  • Travel Expenses Split Model Benchmarking Survey filter_ci filter_ciprocessim
    Travel Expenses Split Model Benchmarking Survey
    Type: Report
    Author: Continuous Improvements Group
    Date: October 2011
    Language: English
    Access: Continuous Improvements, Centre Heads
  • Kraków Office Market Report H1 2011 filter_realestate filter_officemarket
    Kraków Office Market Report H1 2011
    Type: Report
    Author: ASPIRE/Colliers International
    Date: September 2011
    Language: English
    Access: Open access
  • Can compliance enforcement add value? filter_taxlegal filter_taxcompl
    Can compliance enforcement add value?
    Type: Video presentation; slide deck
    Author: Eelco van der Enden, PwC
    Date: May 2011
    Language: English
    Access: Open access
  • New Standards for Service Centres Controls filter_taxlegal filter_taxcompl
    New Standards for Service Centres Controls
    Type: Video presentation; slide deck
    Author: Piotr Rowiński, PwC
    Date: May 2011
    Language: English
    Access: Open access
  • Tax in SSC – different models, synergies and opportun... filter_taxlegal
    Tax in SSC – different models, synergies and opportunities
    Type: Video presentation; slide deck
    Author: Tomasz Kassel, PwC
    Date: May 2011
    Language: English
    Access: Open access
  • Corporate Responsibility: an industry approach to citiz... filter_csr filter_csrindustrycol
    Corporate Responsibility: an industry approach to citizenship
    Type: Video presentation; slide deck
    Author: ASPIRE CSR Group
    Date: May 2011
    Language: English
    Access: Open access
  • What will the Krakow Office Market look like 10 years f... filter_realestate filter_officemarket filter_facilitiesman
    What will the Krakow Office Market look like 10 years from now?
    Type: Video presentation
    Author: Maciej Gołębiewski, Avestus Real Estate; Daniel Bienias, CBRE et al
    Date: May 2011
    Language: English
    Access: Open access
  • Business Continuity – The Value of Community and Coor... filter_bc filter_bcindustrycol
    Business Continuity – The Value of Community and Coordination
    Type: Video presentation; slide deck
    Author: ASPIRE Business Continuity Management Expert Group
    Date: May 2011
    Language: English
    Access: Open access
  • Concept & Approach to Continuous Process Improvements filter_ci filter_cimethodology
    Concept & Approach to Continuous Process Improvements
    Type: Video presentation; slide deck
    Author: Nicklas Blomqvist, Dariusz Kurzański, PMI SCE
    Date: May 2011
    Language: English
    Access: Open access
  • ASPIRE Leaders Academy in action filter_hr filter_learningd
    ASPIRE Leaders Academy in action
    Type: Video presentation; slide deck
    Author: Kuba Więcaszek, Accounting Plaza, John Scherer & Amy Barnes, Scherer International
    Date: May 2011
    Language: English
    Access: Open access
  • Fostering Talent on the Kraków Market filter_hr filter_labourmarket
    Fostering Talent on the Kraków Market
    Type: Video presentation; slide deck
    Author: Przemysław Siuda, Amway & Marcelo Mendizabal, International Paper
    Date: May 2011
    Language: English
    Access: Open access
  • Authentic Leadership – YOU are the intervention filter_hr filter_learningd
    Authentic Leadership – YOU are the intervention
    Type: Video presentation; slide deck
    Author: John Scherer, Scherer International
    Date: May 2011
    Language: English
    Access: Open access
  • Coaching for High Performance filter_hr filter_learningd
    Coaching for High Performance
    Type: Video presentation; slide deck
    Author: Jonathan Siddons, Telos Partners
    Date: May 2011
    Language: English
    Access: Open access
  • How to recognize and manage work burn out in the work p... filter_hr filter_perfeng
    How to recognize and manage work burn out in the work place?
    Type: Video presentation; slide deck
    Author: Iwona Andrews, Unity HR
    Date: May 2011
    Language: English
    Access: Open access
  • ASPIRE Employee Satisfaction & Engagement Survey filter_hr filter_perfeng
    ASPIRE Employee Satisfaction & Engagement Survey
    Type: Video presentation; slide deck
    Author: Magda Warzybok, Justyna Góralska, Aon Hewitt
    Date: May 2011
    Language: English
    Access: Centre Heads
  • Developing & Unleashing Leadership – What calls us filter_hr filter_learningd
    Developing & Unleashing Leadership – What calls us
    Type: Video presentation; slide deck
    Author: John Scherer & Amy Barnes, Scherer International
    Date: May 2011
    Language: English
    Access: Open access
  • Cities of the Future – The case for how a city can co... filter_sal
    Cities of the Future – The case for how a city can compete in the market for global services
    Type: Video presentation; slide deck
    Author: Ramon Tancinco, Cisco
    Date: May 2011
    Language: English
    Access: Open access
  • Global Trends in Shared Services and Outsourcing filter_marketinfo filter_global
    Global Trends in Shared Services and Outsourcing
    Type: Video presentation; slide deck
    Author: Paul Jasniach, PwC
    Date: May 2011
    Language: English
    Access: Open access
  • Shared Service Centres – the 2nd Generation filter_marketinfo filter_global
    Shared Service Centres – the 2nd Generation
    Type: Report
    Author: PwC
    Date: April 2011
    Language: English
    Access: Open access
  • Green Office Checklist – what is measured in a Gr... filter_realestate filter_facilitiesman
    Green Office Checklist – what is measured in a Green Office audit
    Type: One pager
    Author: Alexander Mann Solutions
    Date: March 2011
    Language: English
    Access: Facilities, Centre Heads
  • Developing Lean Leaders filter_ci filter_cilean
    Developing Lean Leaders
    Type: Slide deck
    Author: Gnosis Business Solutions
    Date: February 2011
    Language: English
    Access: Continuous Improvements, HR, Centre Heads
  • Ten Essential Lean-Leadership Tools filter_ci filter_cilean
    Ten Essential Lean-Leadership Tools
    Type: One pager
    Author: Gnosis Business Solutions
    Date: March 2011
    Language: English
    Access: Continuous Improvements, HR, Centre Heads
  • Warsaw City Report, Q4 2010 filter_realestate filter_officemarket
    Warsaw City Report, Q4 2010
    Type: Report
    Author: Jones Lang Lasalle
    Date: February 2011
    Language: English
    Access: Open access
  • Measuring Employee Satisfaction and Engagement filter_hr filter_perfeng
    Measuring Employee Satisfaction and Engagement
    Type: Slide deck
    Author: Aon Hewitt
    Date: January 2011
    Language: English
    Access: Centre Heads, HR
  • Trends in IT Practices in SSC – ASPIRE members survey filter_ci filter_citechnology
    Trends in IT Practices in SSC – ASPIRE members survey
    Type: Slide deck
    Author: ASPIRE
    Date: January 2011
    Language: English
    Access: Centre Heads, Continuous Improvements, IT
  • Achieving Peak Performance: Creating a Culture of Engag... filter_hr filter_perfeng
    Achieving Peak Performance: Creating a Culture of Engagement
    Type: Slide deck
    Author: Scherer International
    Date: January 2011
    Language: English
    Access: Open access
  • BPO/SSC in Krakow – CNN advert filter_marketinfo filter_krakow
    BPO/SSC in Krakow – CNN advert
    Type: Video
    Author: Business in Małopolska
    Date: January 2011
    Language: English
    Access: Open access
  • Glossary of outsourcing filter_other
    Glossary of outsourcing
    Type: One pager
    Author: ASPIRE
    Date: January 2011
    Language: English
    Access: Open access
  • Quit Your Job and Find Your Work filter_hr filter_perfeng
    Quit Your Job and Find Your Work
    Type: Video
    Author: John Scherer, TedX Krakow 2010
    Date: December 2010
    Language: English
    Access: Open access
  • Copernicus was right: The world is not flat filter_marketinfo filter_global
    Copernicus was right: The world is not flat
    Type: Article
    Author: Andrew Hallam
    Date: December 2010
    Language: English
    Access: Open access
  • Office Market in Poland Q3 2010 filter_realestate filter_officemarket
    Office Market in Poland Q3 2010
    Type: Report
    Author: Colliers International
    Date: December 2010
    Language: English
    Access: Open access
  • Communications in CSR – Company presentations filter_csr filter_csrcomm
    Communications in CSR – Company presentations
    Type: Slide deck
    Author: BP
    Date: December 2010
    Language: English
    Access: CSR, Centre Heads
  • Green Office – step by step guide filter_realestate filter_facilitiesman
    Green Office – step by step guide
    Type: Report
    Author: Environmental Partnership Foundation
    Date: October 2008
    Language: Polish
    Access: Facilities, Centre Heads
  • Green Office Programme filter_realestate filter_facilitiesman
    Green Office Programme
    Type: Slide deck
    Author: Environmental Partnership Foundation
    Date: March 2011
    Language: Polish
    Access: Facilities, Centre Heads
  • Corporate Childcare Solutions filter_hr filter_compsandbens
    Corporate Childcare Solutions
    Type: Slide deck
    Author: Europacare24
    Date: August 2010
    Language: English
    Access: Open access
  • ASPIRE SSC/BPO Market Survey 2009 filter_marketinfo filter_krakow
    ASPIRE SSC/BPO Market Survey 2009
    Type: Slide deck
    Author: ASPIRE/PwC
    Date: February 2009
    Language: English
    Access: Centre Heads
  • ASPIRE Languages Survey Summary Report filter_marketinfo filter_krakow filter_hr filter_labourmarket
    ASPIRE Languages Survey Summary Report
    Type: Slide deck
    Author: ASPIRE
    Date: June 2010
    Language: English
    Access: Centre Heads, HR
  • The Office Market in Southern Poland, Q1 2010 filter_realestate filter_officemarket
    The Office Market in Southern Poland, Q1 2010
    Type: Report
    Author: ASPIRE/Fisheye Properties
    Date: May 2010
    Language: English
    Access: Open access
  • Improving through moving – BPO Opportunities in Centr... filter_realestate filter_officemarket
    Improving through moving – BPO Opportunities in Central and Eastern Europe
    Type: Report
    Author: Colliers International/AT Kearney
    Date: March 2010
    Language: English
    Access: Open access
  • Can Poland emulate India in BPO? filter_marketinfo filter_poland
    Can Poland emulate India in BPO?
    Type: Article
    Author: BPO Voice/Andrew Hallam
    Date: July 2009
    Language: English
    Access: Open access
  • EU funds: Experience of Kraków’s Leading ITES Compan... filter_incentives filter_eufunds
    EU funds: Experience of Kraków’s Leading ITES Companies
    Type: Slide deck
    Author: ASPIRE
    Date: November 2009
    Language: English
    Access: Centre Heads
  • Service Centres in Kraków and their impact on the loca... filter_marketinfo filter_krakow
    Service Centres in Kraków and their impact on the local economy – Executive Summary
    Type: Report
    Author: Jagiellonian University
    Date: November 2009
    Language: English/Polish
    Access: Open access
  • Kraków 2019: Will we still be here? filter_marketinfo filter_krakow
    Kraków 2019: Will we still be here?
    Type: White paper
    Author: ASPIRE/Modis International
    Date: November 2009
    Language: English
    Access: Centre Heads
  • Central and Eastern Europe IT Outsourcing Review 2008 filter_marketinfo filter_cee
    Central and Eastern Europe IT Outsourcing Review 2008
    Type: Report
    Author: Central & East European Outsourcing Association
    Date: July 2009
    Language: English
    Access: Open access
  • The Fight for Business Services Centres – Intervi... filter_marketinfo filter_poland
    The Fight for Business Services Centres – Interview with the President of PAIiIZ
    Type: Article
    Author: Bankier.pl
    Date: May 2009
    Language: English
    Access: Open access
  • Potrzeby transportowe firm IT & Business Process S... filter_transportinfr filter_transport
    Potrzeby transportowe firm IT & Business Process Services w Krakowie
    Type: Report
    Author: ASPIRE
    Date: November 2008
    Language: Polish
    Access: Open access
  • Transport Needs of IT & Business Process Services ... filter_transportinfr filter_transport
    Transport Needs of IT & Business Process Services companies in Kraków
    Type: Report
    Author: ASPIRE
    Date: November 2008
    Language: English
    Access: Open access
  • Trading Places: Intercultural Issues in Business in Kra... filter_sal filter_salculture
    Trading Places: Intercultural Issues in Business in Kraków
    Type: Report
    Author: South Poland Business Link
    Date: July 2008
    Language: English
    Access: Open access