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There is no excerpt because this is a protected post.
In this opening address to the conference, Paul Jasniach, Senior Manager, PwC Shared Service Advisory Centre of Excellence, outlines the trends in the BPO & SSC industry over the last few years and where the industry is heading over the next few years. He focusses on some key trends that have been occurring and looks [...]
Slide deck from the ASPIRE Open Event session “Achieving Peak Performance: Creating a Culture of Engagement,” led by John Scherer and Amy Barnes, 26th January 2011.
